Legal
Refund Policy
How we handle in-app purchases and payment issues.
Completed transactions are final. Coins, subscriptions, and other paid features purchased on Talkoraa cannot be cancelled or refunded once the payment has been successfully processed.
Failed or Incomplete Payments
If money was debited from your account but the purchase did not reflect in the app — for example, due to a network or gateway error — contact us promptly. After verification, we will initiate a full refund to your original payment method within one (1) business day.
How to Raise a Payment Issue
When reaching out, include your transaction ID or payment reference so we can trace the order quickly.